Ricky Casino Privacy Policy

Effective date: 1 January 2025 | Last updated: 30 May 2026

Ricky Casino is operated by Dama N.V. ("we", "us", "our"). We are committed to protecting the personal information of our players and handling it in a manner consistent with the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth). This policy explains what personal information we collect, why we collect it, how it is used, and the rights you hold as an individual in Australia.

By registering an account and using Ricky Casino's services, you acknowledge that you have read and understood this policy.

What Personal Information We Collect and Why

When you register and use your Ricky Casino account, we collect the following categories of personal information:

Account registration:

• Full legal name, date of birth, residential address, email address, mobile number

• Purpose: to verify your identity, prevent underage gambling, and operate your account

Identity and address verification (KYC):

• Government-issued photo ID (passport, driver's licence)

• Proof of address (utility bill or bank statement dated within the past three months)

• Purpose: to comply with anti-money laundering (AML) obligations and our Curaçao licence conditions

Financial information:

• Payment method details (bank account numbers, e-wallet identifiers, crypto wallet addresses)

• Deposit and withdrawal transaction history

• Purpose: to process payments and detect fraudulent activity

Technical and usage data:

• IP address, device type, browser, operating system, session duration, pages visited

• Purpose: analytics, fraud detection, responsible gambling monitoring

We collect only information that is necessary for these stated purposes (APP 3). You are not obliged to provide personal information, but without certain mandatory fields, we may be unable to provide our services.

How Your Information Is Used

Your personal information is used for the following purposes:

• Account management: operating your account, processing deposits and withdrawals, responding to support requests

• Regulatory compliance: meeting AML, KYC and Curaçao licence obligations

• Responsible gambling: monitoring account activity to identify at-risk behaviour and applying account restrictions where warranted

• Marketing: sending promotional offers, newsletters and bonus communications — only where you have provided consent or have not opted out (see below)

• Analytics and product improvement: aggregated, anonymised usage data to improve the platform

We do not use your personal information for any purpose that is incompatible with these stated purposes (APP 6).

Marketing Communications

If you have opted in to marketing communications during registration or via your account settings, we may contact you by email or SMS with promotional offers, tournaments and relevant news. You can withdraw this consent at any time by:

• Clicking the unsubscribe link in any marketing email

• Updating your communication preferences in Account Settings → Notifications

• Contacting our support team at [email protected]

Withdrawal of marketing consent does not affect service-related communications (account alerts, withdrawal confirmations, KYC requests).

Sharing Your Information with Third Parties

We share your personal information only where necessary and with appropriate safeguards:

• Payment processors: to facilitate deposits and withdrawals

• KYC verification providers: to validate identity documents against official databases

• Fraud and AML screening services: to meet regulatory obligations

• Analytics platforms: in anonymised or aggregated form only

• Regulatory authorities: if required by law or a valid court order

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

Cross-Border Data Transfers and APP 8

Dama N.V. is incorporated in the Republic of Seychelles. When your personal information is transferred to Dama N.V. systems or shared with third-party processors located outside Australia, the transfer is governed by APP 8 of the Privacy Act 1988.

Before transferring data internationally, we take reasonable steps to ensure the recipient is subject to a law or binding scheme that provides substantially similar protections to the APPs, or we obtain your consent to the transfer. If you have questions about specific cross-border arrangements, contact us using the details at the end of this policy.

Data Security: Storage and Breach Response

We maintain technical and organisational security measures appropriate to the risk of unauthorised access, loss, misuse, alteration or disclosure of personal information. These include:

• SSL/TLS encryption for all data in transit

• Encryption at rest for sensitive personal and financial data

• Role-based access controls limiting staff access to information needed for their function

• Regular security assessments

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the relevant regulatory authority in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988.

Your Rights: Access, Correction and Complaints

Under the Australian Privacy Principles, you have the following rights:

• APP 12 — Access: Request access to the personal information we hold about you. We will provide a response within 30 days of a verified request.

• APP 13 — Correction: Request correction of inaccurate, out-of-date or incomplete information.

• Complaints: If you believe we have mishandled your personal information, you may raise a complaint with us first. If unsatisfied with our response, you may escalate to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

To exercise any of these rights, email us at [email protected] with "Privacy Request" in the subject line.

Cookie Policy

We use the following categories of cookies on our website:

You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling strictly necessary cookies may affect the functionality of the site.

Changes to This Policy

We may update this policy periodically. Material changes will be communicated via email to registered account holders at least 14 days before the revised policy takes effect. Continued use of your account after the effective date constitutes acceptance of the revised terms.

Contact

For privacy enquiries: [email protected]For general support: *[email protected]