Responsible Gambling at Ricky Casino: Tools, Limits and AU Support Resources
Gambling is a form of entertainment — one that carries real financial risk when it stops being treated as such. Ricky Casino provides a suite of responsible gambling tools that every account holder can activate at any time without contacting support. This page explains how each tool works, how to use it, and where to find external support if you need it.
The tools below apply to your Ricky Casino account specifically. For broader Australian support networks, see the helpline section at the bottom of this page.
Setting Spending Limits on Your Account
Deposit limits let you cap how much you load into your account over a chosen period. Three timeframes are available: daily, weekly and monthly. You can set one, two or all three simultaneously — they stack independently.
To set a limit, navigate to your Account Settings → Responsible Gambling after logging in. Enter the AU$ amount for each period and confirm. Decreases take effect immediately. Increases require a 7-day waiting period before they apply — this cooling-off window is intentional, giving you time to reconsider.
If you are unsure where to start, many AU players find a weekly limit of 1–2× their typical session budget a useful anchor.
Cooling-Off Periods: Taking a Short Break
A cooling-off period temporarily suspends your ability to place bets without permanently closing your account. You can choose a break of 24 hours, 7 days or 30 days. During this time your account is locked for wagering; you can still log in to check your balance and request withdrawals.
To activate: go to Account Settings → Responsible Gambling → Take a Break. The period begins immediately and cannot be shortened once set. Your deposited funds remain safe and withdrawable at any time.
Self-Exclusion: Closing Your Account for a Set Period
Self-exclusion takes a harder line than a cooling-off period. When you self-exclude, your account is suspended and you receive no marketing communications from Ricky Casino for the duration. Options are 6 months or 12 months.
To self-exclude: Account Settings → Responsible Gambling → Self-Exclusion, choose your period and confirm. When the exclusion period ends, re-opening your account requires a written request — it does not reactivate automatically. This friction is deliberate.
Important note on BetStop: Australia's national voluntary self-exclusion register (BetStop) is a federal scheme administered under ACMA oversight. It applies exclusively to operators licensed by Australian state and territory regulators. Ricky Casino holds a Curaçao licence and is not part of the BetStop scheme. If you register with BetStop, that registration does not extend to your Ricky Casino account — you will need to self-exclude here directly.
Protecting Minors: Age Verification and Parental Controls
Ricky Casino does not allow players under 18 to register or deposit. Age is verified during KYC — you will be asked for a government-issued ID before your first withdrawal, and accounts may be paused pending verification if we have reason to suspect an age discrepancy.
If you share a device with younger family members, we recommend using browser-level parental controls (available in Chrome, Safari and Firefox) or a parental control application such as Qustodio or Net Nanny to restrict access to gambling sites across all accounts on the device.
Australian Helplines and Support Services
If you are concerned about your gambling or that of someone close to you, the following services are free, confidential and available to all Australians:
Gambling Help Online: gamblinghelponline.org.au — online chat and counselling 24/7
Lifeline: 13 11 14 — crisis support 24/7
Beyond Blue: 1300 22 4636 — mental health support
Gamblers Anonymous Australia: gamblersanonymous.org.au — peer support meetings nationally
What Sits Outside Our Control
Ricky Casino can restrict your account, apply limits and facilitate self-exclusion. What we cannot do is block access through a different device, a new email address or another person's account. Responsible gambling tools are most effective when you use them proactively — before an impulse, not during one. If you find yourself looking for workarounds, that is a strong signal to reach out to Gambling Help Online.
We are an 18+ platform. Gambling should be fun. If it is no longer fun, help is available.